FREQUENTLY ASKED QUESTIONS.

Delivery times vary depending on the massage chair model and your location. Estimated delivery information will be provided when your order is confirmed.

Massage chairs are delivered through scheduled home delivery. Curbside delivery is available at no additional charge. Additional delivery services, including White Glove Delivery, may be available depending on the product and location.

White Glove Delivery is an additional service that may include bringing your massage chair inside your home and assisting with placement or setup. Availability and specific services vary by product and delivery provider.

Estockchair accepts major credit cards, including Visa, Mastercard, American Express, and Discover. Debit cards bearing the Visa or Mastercard logo are also accepted, subject to payment processing availability.

Estockchair collects applicable sales tax on orders shipped to Texas. Any required sales tax will be calculated during checkout.

Yes. Estockchair offers price matching on eligible, brand-new massage chairs sold by authorized dealers. The competing product must be identical, available for purchase, and include its original manufacturer packaging and warranty. Price match requests must be submitted before placing an order.

Yes. Quantity and volume discounts may be available for customers purchasing multiple massage chairs. Please contact us for pricing information.

Estockchair offers a 30-day return policy on eligible massage chairs. Returned products must be in their original condition and packaging.

Customers are responsible for applicable return shipping charges and a 20% restocking fee. Certain custom-built or specially manufactured products may not qualify for returns.

Please contact Estockchair before returning any product to obtain a Return Merchandise Authorization (RMA) number.

Once your return is authorized, follow the provided instructions for packaging and shipping. Include the required documentation and RMA number with your return.

Customers are generally responsible for return shipping charges, including applicable delivery-related costs. Returned merchandise should be properly packaged and insured against loss or damage.

Yes. Massage chairs include manufacturer warranties. Warranty coverage and duration vary by brand and model.

Some products may also include extended warranty coverage, as indicated on their product pages.

Warranty coverage may include parts, labor, and structural components, depending on the manufacturer and specific product.

Please review the warranty information provided with your massage chair for exact coverage and limitations.

Manufacturer warranties generally exclude normal wear and tear, accidental damage, misuse, neglect, and damage caused by improper handling. Shipping expenses and other exclusions may apply depending on the manufacturer's warranty terms.

Estockchair uses security measures designed to protect customer information from unauthorized access and disclosure.

Personal information may be used to process orders, arrange deliveries, respond to inquiries, and provide customer service. For additional details, please review our Privacy Policy.

If you have questions about products, orders, shipping, returns, or warranties, please contact us at:

‍help@estockchair.com‍

We are happy to assist you with your massage chair purchase.