For added convenience, White Glove Delivery may be available for an additional fee, depending on the product and delivery location.

This service generally includes delivery inside your home, placement in your designated room, and professional assembly.

Customers must ensure that the delivery area is accessible and has sufficient space for the chair.

Delivery personnel cannot move existing furniture, remove doors, or make modifications to your home. Additional fees may apply if special handling, extended service time, or another delivery attempt is required.

Once your order has been processed and shipped, the carrier will coordinate delivery arrangements with you.

Delivery times may vary depending on product availability, shipping destination, carrier schedules, and the selected delivery service.

Please ensure that your contact information is accurate so the carrier can reach you.

Delivery dates are estimates unless expressly confirmed otherwise.

Please inspect your shipment and its packaging upon delivery.

If you notice visible damage, make a note on the delivery receipt before signing whenever possible.

Take photographs of the damaged packaging and product, retain all original packaging materials, and contact Estockchair promptly at help@estockchair.com.

If you discover concealed damage after opening the package, please notify us as soon as possible.

Estockchair will assist in coordinating damage claims and appropriate remedies with the manufacturer or shipping carrier.

Before ordering, please measure your doorways, hallways, staircases, and intended installation area to ensure that your massage chair will fit.

Customers are responsible for providing a clear and accessible delivery path.

Additional charges or unsuccessful delivery fees may apply if delivery cannot be completed due to restricted access, insufficient space, or other conditions at the delivery location.

Free standard shipping applies to eligible massage chairs delivered within the contiguous United States.

Shipping to Alaska, Hawaii, U.S. territories, APO/FPO addresses, and P.O. boxes is not included in standard free shipping.

Certain remote areas or locations requiring special handling may be subject to additional charges.

Any additional shipping charges will be communicated before the order is fulfilled.

For returns or cancellations after shipment, original outbound and return shipping charges may apply under our Returns Policy, even when standard shipping was originally offered at no charge.

If you have questions about shipping options, delivery requirements, or installation services, please contact Estockchair before placing your order.

Email: help@estockchair.com

We're happy to help you choose the delivery option that best suits your needs.