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Osaki OS-Atai
Common Questions & Description
What is Curbside Delivery?
This is our standard delivery method and is included when you purchase any massage chair from us. By curbside delivery, massage chairs will arrive unassembled in its original factory boxes. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.
What is White Glove Delivery?
By white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery can add about 1-2 weeks to the standard lead time of delivery. Choose the shipping method as White Glove Delivery if you want the service.
Can I request a price match?
Yes. Estockchair offers price matching on eligible, brand-new massage chairs sold by authorized dealers. The competing product must be identical, available for purchase, and include its original manufacturer packaging and warranty. Price match requests must be submitted before placing an order.
What is your return policy?
Estockchair offers a 30-day return policy on eligible massage chairs. Returned products must be in their original condition and packaging.
Customers are responsible for applicable return shipping charges and a 20% restocking fee. Certain custom-built or specially manufactured products may not qualify for returns.
Do massage chairs come with a warranty?
Yes. Massage chairs include manufacturer warranties. Warranty coverage and duration vary by brand and model.
Some products may also include extended warranty coverage, as indicated on their product pages.
2D Massage Mechanism
The Atai includes a slew of luxury features, such as a remote controller, 2D massage mechanism, and calming zero gravity reclining. Enjoy some me time with an exceptional massage.
Experience a new scope of splendor with Atai’s two-dimensional massage rollers. When used in tandem with the chair’s SL-Track, your body will finally know true relaxation.
Scientifically-engineered SL-Track
Through the use of a scientifically-engineered SL-Track, the massage rollers extend from the base of the skull to the end of your hamstring muscles.
Space Saving Technology
With Atai’s Space Saving Technology, you can confidently place your chair up to 5 inches from the wall and still achieve a fully realized recline.
4 Area Heating
Battle tension and stress across the spectrum with Atai’s heat therapy. Atai includes targeted heat along the lower back and calves. The heat can be adjusted on three levels.
Zero Gravity Reclining
Rest in a state of utter weightlessness with Atai’s Zero Gravity Reclining. This two-stage NASA-inspired technology perfectly positions your posture to literally ‘take the weight off your shoulders’ and then some.
20 Cell Full Body Air Massage
The Atai incorporates 20 air cells throughout the chair to provide an impeccable compression therapy for all your needs. Air massage can also be adjusted in three sections and five intensities.
Extendable Footrest
To compliment the precise nature of this chair, the footrest manually extends nearly 5 inches. This feature helps find the optimal position for users of any height.
Bluetooth speakers.
Listen to your favorite music, podcasts, or calming sounds through Atai’s crisp, high-fidelity, surround sound Bluetooth speakers.
Roller Foot Massage
Atai includes an all-important foot massage, with one roller massaging the front of the foot.
Dimension
