Osaki OS-Highpointe 4D
Common Questions & Description
What is Curbside Delivery?
This is our standard delivery method and is included when you purchase any massage chair from us. By curbside delivery, massage chairs will arrive unassembled in its original factory boxes. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.
What is White Glove Delivery?
By white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery can add about 1-2 weeks to the standard lead time of delivery. Choose the shipping method as White Glove Delivery if you want the service.
Can I request a price match?
Yes. Estockchair offers price matching on eligible, brand-new massage chairs sold by authorized dealers. The competing product must be identical, available for purchase, and include its original manufacturer packaging and warranty. Price match requests must be submitted before placing an order.
What is your return policy?
Estockchair offers a 30-day return policy on eligible massage chairs. Returned products must be in their original condition and packaging.
Customers are responsible for applicable return shipping charges and a 20% restocking fee. Certain custom-built or specially manufactured products may not qualify for returns.
Do massage chairs come with a warranty?
Yes. Massage chairs include manufacturer warranties. Warranty coverage and duration vary by brand and model.
Some products may also include extended warranty coverage, as indicated on their product pages.
Touchscreen Controller

Highpointe’s remote is now a touchscreen controller for easy navigation and adjustment settings. The massage chair provides 16 auto massage modes and 5 manual massage styles.
The Most Advanced 4D Massage

Introducing the latest and most advanced massage system specializing in the neck and shoulder area. This new deep tissue technology is second to none, offering a lifelike massage that will refresh your body!
Scientifically-Engineered SL-Track

Through the use of a scientifically-engineered SL-Track, the massage rollers can extend from the base of the skull to the very edge of your hamstrings.
Zero Gravity Reclining

Rest in a state of utter weightlessness with Highpointe’s Zero Gravity Reclining. This two-stage NASA-inspired technology perfectly positions your posture to literally ‘take that weight off your shoulders’. Plus, the Highpointe provides sleep mode to achieve a deeper zero gravity recline.
44 Cell Full Body Air Massage

Highpointe’s incorporates 44 air cells throughout the chair to provide an immaculate compression therapy.
6 Heating Zones

Battle tension and stress across the spectrum with Highpointe’s full body heat therapy. In addition to standard lumbar and calf heat, the Highpointe includes targeted heat along the chest and stomach. Simply place the heating shawl over your body to target these areas.
3 Rollers Foot and Calf Massage

Highpointe includes an all-important foot and calf massage, with two foot rollers and 1 calf roller massaging each foot.
Ultra Long Extension

To compliment the refined nature of this chair, the legrest will automatically extend nearly 8 inches in order to find the optimal position for users of any height.
Deep Calf Kneading

One of the most overlooked portions of modern massages is in the calves. The Highpointe pays close and personal attention to your legs with its proven Calf Kneading Function.
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