Osaki Platinum - Escape Duo 4D
Common Questions & Description
What is Curbside Delivery?
This is our standard delivery method and is included when you purchase any massage chair from us. By curbside delivery, massage chairs will arrive unassembled in its original factory boxes. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.
What is White Glove Delivery?
By white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery can add about 1-2 weeks to the standard lead time of delivery. Choose the shipping method as White Glove Delivery if you want the service.
Can I request a price match?
Yes. Estockchair offers price matching on eligible, brand-new massage chairs sold by authorized dealers. The competing product must be identical, available for purchase, and include its original manufacturer packaging and warranty. Price match requests must be submitted before placing an order.
What is your return policy?
Estockchair offers a 30-day return policy on eligible massage chairs. Returned products must be in their original condition and packaging.
Customers are responsible for applicable return shipping charges and a 20% restocking fee. Certain custom-built or specially manufactured products may not qualify for returns.
Do massage chairs come with a warranty?
Yes. Massage chairs include manufacturer warranties. Warranty coverage and duration vary by brand and model.
Some products may also include extended warranty coverage, as indicated on their product pages.
3 Step Health Detection

The Escape Duo massage chair features an advanced health monitoring system that detects various metrics such as fatigue index, heart rate, blood oxygen levels, microcirculation, and heart rate variability. Using this data, its AI-driven technology can craft a personalized massage experience tailored to your body’s current condition.
Wide Touch Screen Monitor

The Escape Duo features a user-friendly touchscreen interface, allowing effortless customization, quick selection from various preset programs, and seamless access to YouTube.
AutomaticBody Scan System

The Escape Duo's advanced automatic body scan technology precisely detects your body’s unique contours and dimensions, ensuring a customized massage experience that offers both comfort and effectiveness.
4D + 4D MECHANISM

The advanced 4D+4D dual massage mechanism offers a range of techniques that mimic human-like movements. The quad precision rollers adjust in depth and speed, providing targeted relief for muscle tension, with separate controls for each mechanism. For added comfort, the rollers also feature heating, blending therapeutic warmth with precise massage for a truly soothing experience. Heated rollers glide along your natural contours, combining therapeutic warmth and precision massage for targeted relief and unmatched comfort.
HEATING THERAPY

The Escape Duo utilizes advanced heating technology to deliver targeted warmth to the lumbar, waist, and calves, relieving muscle tension and enhancing deep relaxation.
57-CELL FULL BODY AIR MASSAGE

The Escape Duo features 57 strategically positioned air cells, delivering full-body compression therapy to enhance relaxation and help accelerate recovery.
Space Saving Technology

The Escape Duo incorporates innovative Space-Saving Technology, requiring just 1 inch from the wall for a full recline. This smart design optimizes functionality and space efficiency, making it perfect for any living environment.
AUTOMATIC EXTENDABLE FOOTREST

Designed for exceptional versatility, the Escape Duo seamlessly accommodates to users of all heights and body types. Its automatic extendable footrest extends up to 7.1 inches, providing personalized comfort and optimal support for every user.
Calf and Foot Rollers

The Escape Duo features calf and foot rollers positioned on the outer and back calves, as well as the sole area, providing a deep and soothing massage that effectively relieves tension and enhances relaxation.
Dimensions

















